Shipping + Handling


Domestic
Orders ship every Wednesday via USPS Ground, and should arrive within 5-7 business days.   

International
Currently we are only shipping domestically within the U.S. However if you are an international visitor and would like to express interest in a large volume order, please contact info@charactersf.com with your intended quantity and we'll get back to you regarding feasibility.    

 

Returns + Exchanges


All proceeds will be donated to Refugee Transitions, and as such all tote and bag sales will be final with no returns or exchanges. If you receive a faulty item, please contact us at info@charactersf.com.